Please note our website is based in the United Kingdom and all orders will be shipped from there.
Feel free to contact us at firstname.lastname@example.org anytime with further questions
HOW MUCH IS SHIPPING?
Shipping inside the UK costs a flat rate of £5 and shipping internationally will cost a flat rate of £8 and there is FREE SHIPPING for all orders over £200. For more info please click the shipping tab.
WHEN WILL MY ORDER SHIP?
We will always do our best to deliver to you as quickly and as smoothly as we can. If your item is in stock and not a preorder it will be processed and out for delivery within 3 days.
WHY HAS MY ITEM NOT BEEN DELIVERED YET?
Most commonly this issue is due to customs holding your item. We have no control over this and it will require patience from both of us. If you item is not with you within 30 days please contact us asap at email@example.com
DO I HAVE TO PAY CUSTOM CHARGES
Yes, all international customers are responsible for customs & duties within their own country. For further information, we recommend contacting your local customs office.
CAN I RETURN MY ITEM?
Yes, you can return your garment within 30 days of purchase. You can get the information you need in the Returns Tab and if you need more info please email firstname.lastname@example.org