As a small environmentally conscious brand, we produce each collection in limited quantities to ensure no wastage. This means that often times our collections sell out fast. Preorders are a way for us to both gauge demand for our collections as well as ensure that no one misses out out on their favourite pieces. The reaction to this has been superb!
Here a little more info about what you can expect:
All preorder items have an estimated delivery timeframe specified on the listing page. These are estimates, and we will do our best to fulfill them without delay. Generally they ship on the sooner end of the estimated timeframe.
If you would like a more specific timeframe, just reach out to us at firstname.lastname@example.org
If you purchase an item that is on preorder along with an in stock item, they will be shipped together once both are in stock. If you wish you receive two separate parcels as each is ready, please email us to let us know to go ahead and ship the piece(s) that is in stock.
If you choose EXPRESS shipping at checkout for a preorder item, we will ship it express once it is in stock.
Preorders are non-binding and can be cancelled at any time before shipment.
We reserve the right to cancel an existing preorder, but will only do so after speaking with you directly.